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OTHER ISSUES AND QUESTIONS

Page history last edited by Tina 12 years, 7 months ago

            OTHER ISSUES AND QUESTIONS

·         If you have any questions, please post them on this page.

 

November 3, 2011

East Brunswick is in need of some ListenNJ Bookmarks. If anyone has extra they can space please send them to Cathy via Velocity at #2313. Thanks!!!

 

October 28, 2011

Improved Mobile Capabilities

 

Downloading of eBooks and audiobooks from mobile devices increased exponentially from 2010 to 2011.

In fact, the number of downloads in 2011, thus far, is 13X greater than that of all of 2010. As mobile usage

continues to soar, OverDrive is committed to maximizing the mobile user experience. Based on feedback

from libraries, I am pleased to share that the following new features that are now available at your library’s

website on a mobile device:

  • Patron-defined lending allows patrons to choose their lending period for each title. Example options
  • include 7, 14, or 21 days. Note: This feature is only enabled if your library currently offers this option
  • at the desktop site.
  • Advanced search functionality gives your patrons the opportunity to search by criteria such as title,
  • author, keyword, publisher, format, etc. for a more custom set of results.
  • Enhanced searching allows your patron to search within results to narrow down a list of titles,
  • and additionally, limit the results to only show titles with copies available. This means no more
  • scrolling through dozens of pages to find a title available for checkout.
  • Page numbers in search results gives patrons a clear view of how many titles were generated in
  • their search or browse.

We hope your patrons enjoy these new features!

Shannon Lichty is manager of library partner services for OverDrive.

 

 

September 21, 2011

This morning I received the following letter from Steve Potash, CEO of Overdrive, on Kindle rollout.  There are no

details on exactly when we will see the Kindle capability on our site but it seems it will be soon. 

 

http://campaign.r20.constantcontact.com/render?llr=igzdv8cab&v=001sR9KXnYiTHiV9hH4WiXoO1ir4nwxrdRX-9p9mSKVdgdoAKFqyQoYSFi_c8bv0ytns8-COqDAJu-akEcfNroGU1GnXxdi2gdn7H3dUtRIvYz8So7cYXLBmWVU62eE1eVIFYStPy7cwBSaQep_3zP2fX3GTigdAfPSTj0t33tsvLJ1Kv1dU5eJr3p94Xn_CoeavreDQ2JXJbs2IpWKZd-3gw%3D%3D

 

September 6, 2011

At the time that ListenNJ shortened our number of days to pick up a hold from 5 to 3 they also changed the number of holds a patron can have from 5 to 3.  We did NOT request this change and I emailed Overdrive over  the weekend to ask them to put the number of allowable holds back to 5.  I will let you know when this change has been accomplished.

 

August 31, 2011

Per our request, Overdrive has shortened the number of days patrons have to pick up a hold to 3 days.  A notice has been added to our ListenNJ top page.  This change is effective immediately.

 

August 1, 2011

EPUB Travel Guides Have Arrived!

July 29th, 2011 Marla Levine

The days of PDF only travel guides are gone, start stocking your digital shelves with EPUB travel guides today.  If your patron’s find themselves in the UK and uh-oh! no travel guide, they can 1-2-3, login to your mobile site, check out one these new EPUB travel guides, and download it to their iPads, iPhones, Androids, BlackBerrys and more!  They can then spend the rest of their vacation hitting the London hotspots! Check out EPUB travel guide titles from these publishers:

      Wilderness Press
Lonely Planet
Frommer’s
Fodor’s Travel Publications

*Title availability may vary due to geographic location. 

 

July 2011 - With the popularity of ebooks, we are thinking of purchasing a few ebooks to demo and loan out to patrons. I would appreciate your input regarding the most popular ebook readers. I was thinking of the Sony e-reader, the Nook and the Ipad. Thanks for your input.

 

Sharon Albert

Sr. Librarian

Linden Public Library  

 

4-21-11 From Overdrive:

Kindle Library Lending and OverDrive – What it means for libraries and schools

Amazon and OverDrive announced the Kindle Library Lending program, which will enable Kindle customers to borrow and enjoy eBooks from our library, school, and college partners in the United States. The program is scheduled for launch later this year, and will significantly increase the value of the investments that libraries have made in OverDrive-powered eBook catalogs.

Many of our partners will immediately receive inquiries about this new program, so here is a brief introduction into what can be expected when the program launches:

The Kindle Library Lending program will integrate into your existing OverDrive-powered ‘Virtual Branch’ website.

Your existing collection of downloadable eBooks will be available to Kindle customers. As you add new eBooks to your collection, those titles will also be available in Kindle format for lending to Kindle and Kindle reading apps. Your library will not need to purchase any additional units to have Kindle compatibility. This will work for your existing copies and units.

A user will be able to browse for titles on any desktop or mobile operating system, check out a title with a library card, and then select Kindle as the delivery destination. The borrowed title will then be able to be enjoyed using any Kindle device and all of Amazon’s free Kindle Reading Apps.

The Kindle eBook titles borrowed from a library will carry the same rules and policies as all our other eBooks.

The Kindle Library Lending program will support publishers’ existing lending models.

Your users’ confidential information will be protected.

The Kindle Library Lending program is only available for libraries, schools, and colleges in the United States.

We’re thrilled that our library, school, and college partners will be able to provide Kindle customers with access to eBooks from their digital collections. And we look forward to providing you with more information on the launch of the Kindle Library Lending program as it becomes available.

Karen Estrovich is manager of content sales for OverDrive.

 

4-13-11 From Overdrive: The title 'Homecoming' from Books on Tape in the OverDrive catalog is no longer available. A content credit (of $68.00) and a MARC record credit (of $1.50) is being issued and will be applied to your next content order(s). Since the title is no longer available for purchase, OverDrive will remove the title from your collection. We apologize for the inconvenience.

4-6-2011 BlackBerry App from OverDrive Enables Direct Library eBook Downloads

The OverDrive app for BlackBerry is available from OverDrive's website and the MobiHand Superstore. The app will also appear in BlackBerry App World™ in the coming weeks. 

 

OverDrive's BlackBerry app provides untethered access to EPUB eBooks and MP3 audiobooks from the library. The app's "Get Books" feature makes it easy to find a local library, and then browse for titles, check them out with a library card, and download directly to BlackBerry. Digital books from the library will automatically expire in the app, so there are never late fees. Users will also benefit from enhancements, such as an orientation lock and custom bookmarks.

 

The free eBook app from OverDrive can be installed on BlackBerry touch-screen devices running BlackBerry OS v4.7 (or newer) and non-touch-screen devices running BlackBerry OS v4.5 (or newer). The BlackBerry app joins the previously released OverDrive apps for iPhone®, iPad®, and Android™, which have been installed nearly one million times.

3-7-2011 ListenNJ Policy on HarperCollins

Due to concerns about the policy instituted by HarperCollins to limit future eBook licenses to 26 circulations some Overdrive sites have decided to stop purchasing HarperCollins titles.  I would like to hear from ListenNJ members as to whether or not you think we should cease purchasing HC titles under this new policy.  Please email me and let me know how you feel about whether or not we should continue to purchase HC titles.  Please also let me know if you think we should meet to discuss this issue.  My email is empamer [at] lmxac.org.  Thank you.

3-3-2011 Overdrive Announcement Re: System Availability

In preparation for the new HarperCollins eBook lending model to take effect on Monday, March 7th, OverDrive's Content Reserve (www.contentreserve.com), including all collection development tools and circulation reports, will be unavailable on March 7th from 9:00 AM EST to 10:00 AM EST.

 

As a reminder, all HarperCollins eBook orders placed after 9:00 AM EST on March 7th, will be under the new lending model. If you are not familiar with the new HarperCollins eBook lending model, please review the Critical Alert in Content Reserve (www.contentreserve.com > Home).

2-22-2011 New Members in July?

I've had requests from several libraries to join ListenNJ as soon as possible.  In the past we have only added members annually.  I propose that, to meet the needs of these libraries, we add members mid-year.  New members would be required to pay the full set up fee, 50% of the access fee and 50% of the shared collection fee.  Please email me at empalmer [at] lmxac.org if you have any concerns with this change in policy.  At this time I see this as a one time exception to our annual commitment policy to accommodate the increased interest in providing digital collections to patrons. 

2-17-2011 Overdrive Mobile Apps Updated for IPad (from Overdrive Blog) http://overdriveblogs.com/library/2011/02/15/overdrive%E2%80%99s-ebook-audiobook-app-optimized-for-ipad/

Today, we released OverDrive Media Console for iPhone/iPad v2.2, which optimizes the experience on the Apple tablet. Whether users are reading an EPUB eBook, listening to an MP3 audiobook, or browsing the OverDrive Media Console library, they’ll now have the full iPad screen utilized for their enjoyment. Additionally, the app for iOS devices—including iPhone and iPod touch—now supports landscape and portrait orientation, and a new calendar icon displays the number of days left until the title expires.

To reflect iPad support, we’ve updated the graphics and help pages on your ‘Virtual Branch’ and uploaded a new eBook Devices Cheat Sheet for you to distribute to staff and customers.

The free app is available in the App Store, and can be installed on Apple devices running iOS v4.0 (or newer). Users with OverDrive Media Console already installed will be notified that an update is available.

 

1-6-2011: Updated Compatible Device Cheat Sheet Now Available

 

Overdrive has provided the following updated flyer on compatible devices: 

12-29-10: Significant activity on ListenNJ - Update From Overdrive

In the last few days, you and your users may have experienced error messages or slow page loads when visiting your library’s ‘Virtual Branch.’ This temporary slowdown was due to an unprecedented spike in traffic on our library websites following Christmas. While we expected a surge in usage after the holiday, your customers’ interest in eBook and audiobook downloads was greater than anyone anticipated. Many of your websites saw usage double overnight, up from what were already record levels prior to Dec. 25.

Right now, we’re managing the traffic to ensure that as many users as possible have access to the site. We’re also preparing for an increased amount of traffic this evening and into the early morning, which are traditionally peak usage time.

Not all library websites are being affected by the slow down, but if yours is, know that we’re working on both short- and long-term solutions. As we were drafting this blog post, the tech team was adding bandwidth capacity and allocating additional network resources to all OverDrive-powered websites. Additionally, we have already added new hardware to meet the increased demand on our servers, with more hardware to come. We expect that your service will be performing at the level it did prior to the holiday surge in the next 48 to 72 hours.

Of course, the enhancements don’t end there. We’ll continue to invest in the technology behind your ‘Virtual Branch’ in coming weeks and months so that we’re prepared for even the most unexpected surges in the future.

We sincerely apologize for the inconvenience and confusion that this issue may have caused; but make no mistake: this is a good problem to have. Your library’s ‘Virtual Branch’ is more popular than ever, and we’ll do everything we can to make sure that it stays that way. 

 

9-28-10: New Public Domain EBooks Available in ListenNJ: 

I’m happy to report that the collection of public domain EPUB eBooks is now ready for your patrons to enjoy from the ListenNJ website! This is a separate collection of eBooks from your main OverDrive collection. Please note:

The collection contains over 15,000 titles.

Patrons do NOT need to sign in to download the titles.

When a patron hovers over a book cover, the available metadata displays to them. 

Checkouts from the collection do not count against your regular checkout/lending options.

Titles act like Always Available titles so there are unlimited simultaneous downloads but downloads do not expire.

The collection of eBooks also uses the Adobe Digital Editions software your patrons are currently using.

Please refer to the ‘tips’ link at the top of the introduction to the collection for instructions on how to download content.

A report showing download statistics for the collection will be available via Content Reserve in the coming months.  The reports will just show overall download statistics and not be library specific.

MARC Records will not be available for these titles.   A graphic for you to place on your catalog will be available shortly on the cataloging page of the wiki so that you can link directly to the collection.

 

9-28-10:  Overdrive Advantage Program:  Feedback needed.  The Advantage program is a subscription service that Overdrive offers to members of group projects like ListenNJ.  The program allows individual libraries to purchase additional Overdrive titles that are then available to their library's patrons only.  When Overdrive introduced the Advantage program the consensus among ListenNJ members was that Advantage inhibited collaboration and was not conducive to a shared collection.  Recently Overdrive introduced changes to Advantage to address those issues.  The most significant change is that only patrons from your library can view titles in your Advantage collection. This new feature automatically enables access to both your library’s Advantage titles and the shared collection when a patron logs in using their library card.  With this change some ListenNJ members feel we should take another look at our informal policy asking libraries not to participate in Advantage.  We have several libraries that would like to join Advantage now to purchase additional copies of high volume titles for their patrons.  Please comment here or email me if you have any concerns about members participating in the Advantage program (empalmer@lmxac.org).  I'll post summaries of any feedback I receive and share that feedback with all participants.  Thank you - eileen Comment (9/28/10) If I remember correctly we would have to pay the set-up fee for an individual library and while I don't remember exactly how much that was, I do remember it was an "OUCH" number. I think it makes a difference that the unavailable (purchased by an individual library through the Advantage option) books are *not* visible to the patrons who cannot borrow them. I'm thinking of the queueing process, which would seem to me to be a nightmare (but I guess that's why the computers manage it). And it would allow libraries to add pieces to their collection that might not be of interest to the whole group. On the other hand, it isn't conducive to a shared collection, and I am glad that we had these couple of years to work together because otherwise it would have been beyond my reach, and it has proven to be a successful program here in SR. Just curious whether this question is prompted by the availability of eBooks, or audio, or both. andrea@southriverlibrary.org Comment (9/28/10) While I love being a part of ListenNJ and having a large collection I would have not have been able to buy on my own, I welcome the opportunity to add to my own collection titles that might not be bought by the group or additional copies of titles that may be more in demand by my customers. We have so many customers coming in with ereaders wanting to learn about our ebook collections and, now that the demand is going up, I want to make sure I have enough titles to keep them coming back. Megan @ EBPL

  9-25-08 Q: Will we be able to FTP MARC records for the 200 + MP3 titles that are now available for downloading to iPods? If so, when will these records be made available for us to add to our catalogs?  

9-26-08 A: [from Cheryl O’Connor] Overdrive is working actively with OCLC to determine how this will be done. It is in OCLC’s hands right now. Overdrive has no timeframe from them yet. Please remind INFOLINK to get an update before the October 20 user meeting if we do not hear anything specific prior.

 

10-14-08 Update: Overdrive regrets there is no new information from OCLC about the availability of MP3 MARC records. So far there has been no movement.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comments (6)

Anonymous said

at 11:33 am on Jul 10, 2008

A patron asks if there a way to sort the title list to identify only titles which may be burned to CD. Does anyone know if there is a way to do this? Thank you for your help. Barbara

J Delman said

at 8:54 am on Sep 30, 2010

Your post of 9/28 states: "Checkouts from the collection do not count against your regular checkout/lending options."
As far as I can tell, this is INCORRECT. To test it, I placed 3 audiobooks and 2 Adobe E-books in my cart - Emma and Northanger Abbey by Jane Austen, which should be in public domain. When I attempted to add a third Jane Austen e-Book (Persuasion), I got the following message:
My Cart Error
We're sorry, but you've reached the limit of 5 titles that may appear in your cart at any one time.
Before you can add additional titles to your cart, one or more titles must be removed.

Eileen Palmer said

at 9:06 am on Sep 30, 2010

Actually titles like those by Jane Austen are included in both the public domain collection and the regular e-book collection. It is only the versions in the public domain collection that do not go through the ListenNJ checkout process. To access the public domain titles follow the link on the bottom right side of the ListenNJ main page. You will see a link there called "Enjoy additional eBooks today" That link will take you to a separate collection of public domain titles that may be downloaded without going through the ListenNJ checkout process.

Louise Cangelosi said

at 3:26 pm on Sep 30, 2010

I thought that the Ebooks and audio books were separate as far as the 5 titles allowed to be checked out at one time i.e. 5 of each. This sounds as if it is a total of 5 combined (other than those in the public domain).

Eileen Palmer said

at 3:30 pm on Sep 30, 2010

Yes, the total allowed checked out is 5 regardless of format. I believe this is a configurable option so if the group wants to increase it it may be possible. I will see if we can have a limit on check outs by format.

J Delman said

at 10:17 am on Oct 1, 2010

Thank you for the clarification.

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